US Bank, the University of Florida provider for Research Participant Payments, has recently implemented changes that may affect COMPPARE participants.
If a patient is experiencing issues with a payment card due to these changes, contact the COMPPARE Coordinating team at 904-588-1554, leaving a name, telephone number, and treating facility information after the recorded message. A member of our team will follow up to ensure payments may be accessed in a timely manner.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and continued support.